Carrie's World

The PBS documentary The Persuaders brought up a marketing strategy that I had never heard of: psychographics. Merriam-Webster defines psychographics as "market research or statistics classifying population groups according to psychological variables (such as attitudes, values, or fears)." To my understanding, marketing staff use psychographics as a sort of profile for their target consumer. An example of this is "Carrie," who is mentioned in The Persuaders and was Song Airlines' target. She is described as a basic, relatable, American mother. Learning about Carrie and Song Airlines' desire to single out a specific kind of person to be their customer made me think, "Do I fit into any company's psychographics?"

As a teenage girl, there are a lot of products that are targeted specifically towards my age and gender group. Various shoe, clothing and cosmetic brands all seem to gravitate towards young female consumers. But this gets me to wonder if I am truly these companies' ideal consumer. Yes, I am a girl and I am 16, but am I THE girl that these companies want to attract? And if I am not that girl, am I still "allowed" to buy that product?

It's sort of harmful to create these psychographics because they put people in a box. Maybe because one doesn't seem like the targeted consumer of a product, they'll feel like they shouldn't buy it and thus, the company loses business. Of course, every company needs at least a vague idea of who their customers are going to be. But must they be planned out down to their job and how many kids they have? Brands need to toe the line between appealing a target group, while still welcoming those who don't fit in that profile. Nobody should be afraid to buy a certain product just because they're not the Carrie that the company is looking for.


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